What information do we collect?
- We collect information from you when you register on
the site, place an order, enter a contest or sweepstakes, respond to a
survey or communication such as e-mail, or participate in another site
- When ordering or registering, we may ask you for your name,
e-mail address, mailing address, phone number, credit card information or
other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so
that we can fulfill the gift purchase. The information we collect about
gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to
enhance your experience and gather information about visitors and visits
to our websites. Please refer to the "Do we use 'cookies'?"
section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase
products, enter a contest or promotion, respond to a survey or marketing
communication, surf the website, or use certain other site features in the
- To personalize your site experience and to allow us to
deliver the type of content and product offerings in which you are most
- To allow us to better service you in responding to your
customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other
- If you have opted-in to receive our e-mail newsletter,
we may send you periodic e-mails. If you would no longer like to receive
promotional e-mail from us, please refer to the "How can you opt-out,
remove or modify information you have provided to us?" section below.
If you have not opted-in to receive e-mail newsletters, you will not
receive these e-mails. Visitors who register or participate in other site
features such as marketing programs and 'members-only' content will be
given a choice whether they would like to be on our e-mail list and
receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your
personal information. Your personal information is contained behind secured
networks and is only accessible by a limited number of persons who have special
access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our databases to be only accessed as stated above.
While we use encryption to protect sensitive information transmitted online, we
also protect your information offline. Only employees who need the information
to perform a specific job (for example, billing or customer service) are
granted access to personally identifiable information. The computers/servers in
which we store personally identifiable information are kept in a secure
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to
your computer's hard drive through your Web browser (if you allow) that enables
the site's or service provider's systems to recognize your browser and capture
remember and process the items in your shopping cart. They are also used to
help us understand your preferences based on previous or current site activity,
help us compile aggregate data about site traffic and site interaction so that
we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better
understanding our site visitors. These service providers are not permitted to
use the information collected on our behalf except to help us conduct and
improve our business.
You can choose to have your computer warn you each time a cookie is being sent,
or you can choose to turn off all cookies. You do this through your browser
(like Netscape Navigator or Internet Explorer) settings. Each browser is a
little different, so look at your browser Help menu to learn the correct way to
modify your cookies. If you turn cookies off, you won't have access to many
features that make your site experience more efficient and some of our services
will not function properly. However, you can still place orders over the
telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information unless we provide you with advance notice, except as
described below. The term "outside parties" does not include
Saba Botanical of USA. It also does not include website hosting partners and
other parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours
or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your
preferences in the "My Account" section. Please note that due to
email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into
the "My Account" section of our site and remove your shipping
addresses, billing addresses & payment information. Please note that we may
maintain information about an individual sales transaction in order to service
that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party
links on our site. These linked sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Our inclusion of links to such other
sites does not imply and endorse of material on such websites. We encourage our
users to be aware when they leave our site and to read the privacy statements
of any other site that collects personally identifiable information.
We seek to
protect the integrity of our site and welcome any feedback about these linked
sites (including if a specific link does not work).
Changes to our policy
page. Policy changes will apply only to information collected after the date of
This policy was last modified on November 29, 2010.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
website and not to information collected offline.
Terms and Conditions
Please also visit our
Terms and Conditions section establishing the
use, disclaimers, and limitations of liability governing the use of our